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to your style and relaxation.
Welcome to Our Spa & Hair Salon in Mansfield, OH
BANKZ SALON & SPA
is a luxurious, full-service salon that prides itself on treating each guest to the premier services offered within our industry. Upon entering our doors you will be welcomed with a warm smile, a professional staff, and the latest products to keep you on the cutting edge of style. Conveniently located in the Carrousel District of downtown Mansfield, Bankz Salon & Spa is housed within the walls of a 1920s marble bank. Sophisticated in stature, glamourous in appearance, and classic in service, we offer all the services you need to pamper yourself and those you love. Allow us to show you pure indulgence – you’ve worked hard and you deserve Bankz Salon & Spa.
Our Mission Statement
Bankz salon and spa is committed to providing the very best experience to each and every guest. By best we mean best products, best people best culture. We pledge to be a driving force within our community by focusing forward, getting involved, and building a better tomorrow.
STATE OF THE ART SERVICES SET US APART
Relaxation awaits you with the Washhouse Experience. Soft lights, aromatherapy, and steamed towels surround you in comfort as you experience this luxurious escape. Personalized shampoo accompanies a complete scalp, head, and neck massage as you feel your stress melt away.
The Bankz Blowout
The Bankz Blowout makes you the star. Our experts will get you Red Carpet ready, and send you off feeling and looking like the beautiful person you are. State-of-the-art tools, professional products, and a knowledgeable staff will provide you with a one-of-a-kind salon experience to leave you impeccably polished.
COLORING
We offer full custom coloring services by trained salon professionals. From exhilarating blondes to vibrant, vivid reds, brilliant brunettes, and everything in between, allow Bankz Salon & Spa to give you the finest color you desire.
MASSAGE
Unwind, relax, and rejuvenate in the tranquil atmosphere of Bankz Salon & Spa with a soothing massage. Allow our highly trained staff to treat you to the ultimate in deep relaxation with a customized massage designed to soothe your spirit, mind, and body.
NAIL CARE
Visit Bankz Salon & Spa’s full service nail salon. Our professionals offer the latest techniques in nail design as well as the highest quality services. Let us pamper you with a relaxing manicure or pedicure for that elegant finishing touch.
CUTS
At Bankz Salon & Spa, we maintain high standards and offer the latest trends and techniques. From elegant, classic looks to edgy, trendy styles, let our highly-trained professionals keep you beautiful and stylish.
FACIALS
Indulge yourself with a specialized facial at Bankz Salon & Spa. Our professional staff will pamper you with premier products tailored to your needs and desires. A facial at Bankz Salon & Spa will leave you looking and feeling youthful, radiant, and relaxed.
WAXING
Smooth skin awaits you at Bankz Salon & Spa’s Waxing Service. We offer full-body waxing as well as bikini, eyebrows, lip, chin, legs, and even Brazilian waxing. Let our expert staff treat you to top-of-the-line products, superior service, and silken, beautiful skin.
Policies
24-hour Cancellation policy
Your appointments are very important to our Bankz Salon team of professionals. We hold your appointments just for you & ask that if you must cancel or reschedule any appointment, you please contact us with 24-hour notice. This way, our team of professionals will be able to adjust their schedules accordingly and we may be able to accommodate clients on our waiting list. We do, of course, understand that unavoidable issues come up and will do our best to work with you in case of an emergency, etc. However, if last minute cancellations or 'no shows' become a habit, you will be charged a cancellation fee. Here is our general breakdown of cancellation fees:
- Less than 24-hour notice will result in a charge equal to 50% of reserved appointment(s)
- 'NO SHOWS' will be charged 100% of service amount
As a courtesy, we do call, text and/or email to confirm the date and time at least 24 hours prior to your appointment. If we are unable to reach you and only leave a message, or cannot reach you at all, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to call and double check any appointments if you’re unsure.
Late/Tardy Policy
We will always try our best to accommodate you if you’re running behind, stuck in traffic, etc. It happens, we know! However, your tardiness can affect the remainder of our teams' day by delaying them for their clients who come in on time. For this reason, we have set a few general ground rules for such situations. Clients will generally be allowed a 10 minute grace period. After that time, we will call to check in on you. If you are able to make it in time for your entire service to be completed, great! If not, you may have to forgo parts of the service in order to keep it in the time allotted for you. Please, always call if you even think you might be late; we’d rather know as early as possible so we can do our best to fit you in without upsetting the flow of our day!
Again, please remember that your appointments are reserved for you & only you. These policies allow us the opportunity to alert our standby clients of any openings, therefore allowing us to provide the best service possible. We very much appreciate your business and compliance with our policies. See you soon!
Guarantee Services
We always want you to be 100% satisfied with your services. If you are not 100% satisfied we ask that you contact us within 5 days of your appointment so that we may schedule you to have your services corrected free of charge. Any issues reported longer than 5 days from the original appointment date will not immediately be considered a redo but will be assessed on a case by case basis.
Guarantee Products
Just as we want you to be satisfied with your hair we want you to be happy with the products you are using. We will gladly accept returns for store credit on any products within 30 days from purchase as long as at least 2/3 of the product is remaining.
Children Safety
Children may Not accompany clients while receiving chemical services.
Thank you for your understanding with these changes.
Bankz Salon and Spa
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